Aviation / Enterprise IT / Digital Workplace

2018–2022

Norwegian Air Shuttle

Integrering av SharePoint, Facebook Workplace, Active Directory og SAP SuccessFactors til en sømløs digital arbeidsplass for et ledende europeisk flyselskap

  • Architecture
  • Development
  • Enterprise integrations
  • Deployment support
  • Technical consulting

Prosjektoversikt

Norwegian Air Shuttle trengte en enhetlig digital arbeidsplass som samlet fragmenterte verktøy — SharePoint, Facebook Workplace, Active Directory og SAP SuccessFactors — til en sømløs medarbeideropplevelse. Xala arkitekterte og leverte integrasjonslaget som knyttet disse systemene sammen, og eliminerte informasjonssiloer for tusenvis av flyansatte på tvers av kontinenter.

Utfordringen

  1. Medarbeidere opererte på tvers av fire separate systemer uten integrasjon, noe som skapte informasjonssiloer og ineffektiv kommunikasjon.
  2. Flyoperasjoner krever sanntidskommunikasjon og innholdsoppdateringer på tvers av kabinpersonell, piloter og bakkepersonell globalt.
  3. SAP SuccessFactors HR-data var isolert fra SharePoint-innholdsportalen og Facebook Workplace-kommunikasjonslaget.

Omfang

  • Enterprise digital workplace
  • SharePoint-based intranet and portals
  • Facebook Workplace communication integration
  • Active Directory on-prem identity alignment
  • SAP SuccessFactors HR data synchronization
  • Enterprise integration middleware and APIs

Kjerneteknologier

  • SharePoint Online / Microsoft 365
  • Facebook Workplace
  • Active Directory on-prem
  • SAP SuccessFactors
  • .NET enterprise services
  • Microsoft Graph API and integration services

Prosjektdetaljer

Klient
Norwegian Air Shuttle
Sektor
Aviation / airline enterprise
Bransje
Aviation / Enterprise IT / Digital Workplace
Leveransemodell
Enterprise integration and collaboration consultancy
Leveranseperiode
4 years
Xala rolle
Architecture, Development, Enterprise integrations, Deployment support, Technical consulting
Team­sammensetning
Team Leader, Project Manager, Architect, 2 Developers, 2 Testers
Estimert teamstørrelse
7
Status
Delivered
Budsjett
NOK 6–10M

Prosjektmål

  • Skape en sømløs digital arbeidsplass ved å integrere fire enterprise-systemer
  • Eliminere informasjonssiloer mellom HR-, kommunikasjons- og innholdsforvaltningsplattformer
  • Muliggjøre sanntids tverrkanal kommunikasjon for flyoperasjonspersonell
  • Implementere ensartet tilgangskontroll via Active Directory på tvers av alle integrerte systemer
  • Levere skalerbar enterprise-integrasjonsarkitektur som støtter fremtidig plattformutvidelse

Løsningen

Xala arkitekterte et integrasjonslag mellom mellomledd som koblet SharePoint, Facebook Workplace, Active Directory og SAP SuccessFactors via .NET-baserte tilpassede koblinger og API-broer. Dette muliggjorde sentralisert identitetsstyring, enhetlig innholdslevering og sanntids kommunikasjonssynkronisering på tvers av alle plattformer.

Leveranser

  • SharePoint-based internal portal and intranet support
  • Facebook Workplace communication integration
  • Active Directory on-prem identity and access alignment
  • SAP SuccessFactors HR data synchronization
  • Enterprise API and integration middleware layer
  • Employee data synchronization services
  • User provisioning and access control flows
  • Document and information access services
  • Integration monitoring and operational support

Brukergrupper

  • Employees across all internal departments
  • HR teams and administrators
  • Internal communication teams
  • IT administrators and platform teams
  • Operational staff and management

Norwegian Air Shuttle — Enterprise Workplace Integration Architecture

Users

  • Employees
  • HR Teams
  • Communication Teams
  • Administrators
  • Operational Staff

Collaboration

  • SharePoint Intranet / Portals
  • Facebook Workplace

Identity & Access

  • Active Directory on-prem
  • Authentication / Access Control
  • User Provisioning

Integration Services

  • Enterprise APIs
  • Synchronization Services
  • Middleware / Integration Logic

Business Systems

  • SAP SuccessFactors
  • Internal Enterprise Systems
  • Communication & Document Services

Operations

  • Deployment Support
  • Monitoring
  • Administration
  • Data Consistency

Presentasjonslag

  • SharePoint intranet and internal portals
  • Facebook Workplace communication channels
  • Internal content and document access
  • Role-based navigation and information surfaces

Tjenestelaget

  • Enterprise integration services
  • Identity synchronization service
  • Data exchange and synchronization logic
  • Backend APIs for cross-system communication
  • Operational monitoring and alerting

Integrasjonslag

  • Active Directory on-prem (identity source)
  • SAP SuccessFactors (HR data)
  • Facebook Workplace API (communication)
  • SharePoint API / Microsoft Graph
  • Internal enterprise system APIs

Datalag

  • Enterprise data synchronization store
  • SharePoint document libraries
  • HR data exchange layer
  • Audit and operational logs

Infrastruktur

  • Enterprise hosting environment
  • Microsoft 365 / SharePoint Online
  • Deployment support infrastructure
  • Operational integration services

Sikkerhet & identitet

  • Active Directory on-prem authentication foundation
  • Enterprise access control and user provisioning
  • RBAC aligned to organizational HR data
  • Audit logging across integration flows
  • GDPR-compliant employee data handling

Teknologistack

Frontend

  • SharePoint (intranet / portals)
  • Facebook Workplace

Backend

  • .NET services
  • Enterprise APIs
  • Middleware / integration services
  • C#

Databaser

  • Enterprise integration data store
  • SharePoint document libraries

Cloud / Infrastruktur

  • Microsoft 365
  • SharePoint Online
  • Enterprise hosting environment
  • Driftsstøtte

Identitet & sikkerhet

  • Active Directory on-prem
  • Authentication / access control
  • User provisioning

Integrasjoner

  • SAP SuccessFactors
  • Microsoft Graph API
  • Facebook Workplace API
  • Active Directory LDAP

DevOps

  • Driftsstøtte
  • Integration validation and testing
  • Platform release support
  • Monitoring

Nøkkelintegrasjoner

  • Active Directory on-prem

    Core identity and access foundation for user provisioning, permissions handling, and enterprise access control

  • SAP SuccessFactors

    HR data and employee information source synchronized with internal collaboration systems

  • Facebook Workplace

    Internal communication and social collaboration platform integrated with enterprise identity

  • SharePoint

    Internal portal and document management layer for structured information access and intranet services

  • Enterprise APIs

    Backend integration services enabling cross-system data exchange, synchronization, and operational consistency

Gjennomføring

  • Discovery

    Assessment of enterprise platforms, internal communication needs, identity landscape, and integration challenges across collaboration, HR, and access control systems.

  • Architecture

    Definition of the target interaction model between SharePoint, Facebook Workplace, Active Directory on-prem, and SAP SuccessFactors, including integration boundaries and data flow responsibilities.

  • Implementation

    Development of integration logic, synchronization services, and platform connectivity across collaboration, identity, and HR systems.

  • Validation

    Testing of synchronization flows, access handling, cross-platform consistency, and operational readiness across the integrated platform landscape.

  • Deployment

    Rollout support and controlled introduction of changes into the enterprise environment with deployment stabilization.

  • Operational Improvement

    A more structured and maintainable digital workplace foundation established for internal users, with stronger platform interoperability and reduced operational fragmentation.

Resultater og effekt

  • Sømløs single sign-on på tvers av SharePoint, Facebook Workplace og SAP SuccessFactors via Active Directory
  • Sanntids kommunikasjonssynkronisering mellom Facebook Workplace og SharePoint-innholdslagene
  • HR-data fra SAP SuccessFactors tilgjengelig direkte i SharePoint-personalportalen
  • Redusert kontekstutvekslingskostnader for flyansatte med en enkelt, sømløs digital arbeidsplass
  • Skalerbar integrasjonsarkitektur som enkelt kan utvides til fremtidige enterprise-systemer

Nøkkelfunksjoner levert

  • Enterprise collaboration platform integration
  • SharePoint-based internal portal support
  • Facebook Workplace communication integration
  • Active Directory on-prem identity alignment
  • SAP SuccessFactors interoperability
  • Employee data synchronization support
  • Platform connectivity across collaboration, HR, and identity systems
  • Stronger internal access and communication consistency
  • Maintainable enterprise integration architecture
  • Deployment support in enterprise environments
  • Technical consulting on platform alignment and scalability

Skal vi hjelpe deg med noe lignende?

Ta kontakt for en uforpliktende samtale om din neste digitale utfordring.

Kontakt oss · Alle caser